TACTIC: You don't know me June 7, 2022 by Al Simon in Customer Relationships Simon Says . . . engage the prospect from the beginning of the cold call. Published 6/7/2022 Read more TACTIC: Let them toot the horn May 17, 2022 by Al Simon in Customer Relationships Simon Says . . . let the prospect do most of the talking. Published 5/17/2022 Read more TACTIC: What's the future? What's the past? April 19, 2022 by Al Simon in Customer Relationships Simon Says . . . take the client's pulse on regular basis.Published 4/19/2022 Read more TACTIC: Can we talk about that? March 29, 2022 by Al Simon in Customer Relationships Simon Says . . . when the prospect, or customer, seems troubled - ask about it.Published 3/29/2022 Read more Sales Leaders: Five Steps for Instilling a Growth Mindset January 7, 2022 by Bill Bartlett in Customer Relationships How do you help salespeople, who may be underpforming, to instill a mindset of abundance and growth? Here are five steps we follow. Read more TACTIC: Keep your customer off the street December 28, 2021 by Al Simon in Customer Relationships Simon Says . . . you're not the only one who can effectively sell the customerPublished 12/28/2021 Read more TACTIC: Get an IOU for everything you do December 21, 2021 by Al Simon in Customer Relationships Simon Says . . . the customer should never expect something for freePublished 12/21/2021 Read more TACTIC: Your meter’s always running December 14, 2021 by Al Simon in Customer Relationships Simon Says . . . when you give it away for free, you can't expect to get paid for it in the futurePublished 12/14/2021 Read more How to Succeed at Living In Their World [PODCAST] November 19, 2021 by Sandler in Customer Relationships Mike Montague interviews Robin Rosenberg on How to Succeed at Living in Their World. Read more What Do Larger Buyers Want? The Sandler Research Center Report Offers Key Insights November 19, 2021 by Tom Wilson in Customer Relationships The global pandemic forced the buyer/seller relationship online, dramatically accelerating a trend toward digitization of the buying process that was already in place. Read more See more posts